With transcosmos DEC Connect in place, the city has enhanced the functionality of its official LINE account. To improve its services, the city will disseminate more diverse information, including municipal information, information for families, disasters and loss prevention through its renovation.
February 24, 2022
transcosmos inc. hereby announces that the company has implemented DEC Connect, its proprietary API platform that allows users to link to various external systems, databases and more, in Kosai City, Shizuoka Prefecture ( mayor: Takeshi Kageyama) on February 1, 2022. With the platform, transcosmos helped the city to renovate Kosai City LINE official account (Account name: Kosai City https://page.line.me/iri2851u).
In an effort to drive the sustainable development of Kosai Town towards its future by making its citizens live and work in their communities, Kosai Town has sent out information showcasing the charm of the town, such as weekend events -end and local specialties, not only to local residents but also to those interested and supporting the city through its official LINE account. Now, with transcosmos DEC Connect in place, the city has enhanced the functionality of its official LINE account. To make its services more convenient for citizens, the city will provide more diverse information than before, including municipal information, information for families, disaster and disaster prevention and more through its revamped official LINE account published on February 1, 2022.
Kosai City LINE official account: main features enhanced by DEC Connect
- Segmented messaging: Provides municipal information by topic
By selecting specific topics from municipal information, information for families, disasters and disaster prevention, and for businesses, users can receive only the information they want on a regular basis.
- Rich menu: tabbed rich menu
By switching tabs, three different menus appear on the screen, allowing users to quickly access more rich menu information than before.
- API connection to external systems: Corporate Shuttle BaaS Route & Location
On December 2, 2021, the city of Kosai launched a demonstration experiment on a new transport option known as “Corporate Shuttle BaaS”, which allows citizens to use private bus services already operated by large companies. local. Given the increase in cases of omicron, the Covid-19 variant, the city canceled the experiment on January 25, 2022. Originally, the city of Kosai planned to display route information and localization on LINE, through the renovated account using the DEC Connect feature that links to external systems.
Reference) About Corporate Shuttle BaaS / Kosai City
Building on its track record in implementing features on the official LINE account and account management, transcosmos will continue to expand the features of DEC Connect, helping local governments use LINE for more diverse areas. Ultimately, transcosmos will move forward and help all municipalities in Japan digitize their services for their citizens.
About DEC Connect
DEC Connect is a communication management platform, which helps customers communicate with their customers by appropriately combining various communication channels, including LINE and Facebook Messenger, with customers’ customer data, purchase data , website log and other customer databases, as well as with chat solutions like bot and AI. With this platform, customers can send messages to their customers and run chat-based initiatives without any development. At the same time, its API-based design helps customers greatly reduce working hours to connect various communication channels as well as link to external databases and solutions.
- transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
- Other company names and product or service names used herein are trademarks or registered trademarks of the respective companies.
About transcosmos inc.
transcosmos began operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance our customers’ competitive strength by providing them with superior and valuable services. transcosmos currently offers services that support customers’ business processes with a focus on both sales expansion and cost optimization through our 173 bases in 30 countries/regions with a focus on Asia, while by continually striving for operational excellence. Moreover, following the expansion of the e-commerce market globally, transcosmos provides comprehensive one-stop global e-commerce services to deliver our customers’ excellent products and services to consumers in 48 countries/regions around the world. . transcosmos aims to be our customers’ “global digital transformation partner”, supporting customers’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here https://www.trans-cosmos.co.jp/english/
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